By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Use of Website
You must be at least 18 years old or have parental consent to use this website. All content and services provided by ZibZen are for informational and lawful use only.
2. Product Disclaimer
Our products are herbal and Ayurvedic, designed to support wellness and general health. They are not a replacement for professional medical treatment. Always consult your doctor for serious medical conditions.
3. Orders & Payments
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Orders are accepted through our website or official social channels.
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Full payment may be required before delivery.
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We reserve the right to cancel any order due to incorrect pricing or stock issues.
4. Delivery Policy
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Orders are typically processed within 24–48 hours.
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Delivery time may vary depending on location (2–5 working days).
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You must provide accurate delivery information to avoid delays.
Refund & Return Policy
We strive to ensure your satisfaction. However, if you are not completely satisfied with your order, please read our return and refund terms:
1. Return Eligibility
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Products must be returned within 3 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Items damaged due to misuse or after use cannot be returned.
2. Refunds
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Refunds will be processed once the returned item is inspected and approved.
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Refunds will be issued via the original payment method.
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Shipping fees are non-refundable (unless we sent a wrong/damaged item).
3. Damaged or Wrong Item
If you received a damaged or incorrect product, contact us within 48 hours of delivery at:
📧 admin@zibzen.com
Include order ID and photo evidence.
Contact Us
If you have any questions about our Terms or Return Policy, please reach out to us:
📧 Email: admin@zibzen.com